Refund and Returns Policy – SPC UNIVERSITY

SPC University Refund Policy

Effective Date: 08-20-2025

At SPC University, we are committed to delivering high-quality educational resources, training, and services. Because our offerings include immediate access to digital products and membership-based services, we have established the following refund policy:

1. Digital Products & Online Courses

All digital products, including online courses, eBooks, videos, and downloadable materials, are non-refundable once purchased. This is due to the immediate access and irrevocable nature of digital delivery.

2. Membership Subscriptions

Membership fees (monthly, annual, or lifetime) are non-refundable once the subscription period has begun. Members may cancel their subscription at any time to avoid future billing, but past payments will not be refunded.

How to Cancel your Subscription through PayPal

How to check and manage your subscriptions:

Log in to your account:
Navigate to your PayPal account and find the “Subscriptions” or “Automatic Payments” section.
Review active subscriptions:
Look at the list of your active subscriptions and check their status.
Update funding sources:
If a subscription is paused due to a failed payment, update your card or bank account details to ensure it’s current before trying to reactivate it.
Contact the seller:
If the issue persists, contact the merchant directly to see if they can reactivate the subscription.

3. Exceptional Circumstances

Refunds may be considered only in the following limited situations:

Duplicate payments caused by a technical error.
Accidental overcharges due to system malfunction.
Fraudulent or unauthorized transactions verified by SPC University.

In such cases, please contact our Support Team within 7 calendar days of the transaction for review. Approved refunds will be issued back to the original payment method.

4. Contact for Refund Requests

To request a refund under the above circumstances, please contact:

SPC University Support
Email: support@spcuniversity.com
Phone:

Please include your full name, purchase details, and proof of payment.

5. Policy Acknowledgement

By completing a purchase on SPCUniversity.com, you acknowledge and agree to this Refund Policy.